Ed Carter
Chief Executive

Ed Carter has been running the sponsorship for Dale Carnegie® in Central England for over 20 years, starting with three counties in 1979 and growing the business ten fold to cover 17, stretching from Cheshire and Derbyshire, through the Midlands and out to East Anglia. An accountant by training, Ed previously worked in sales, general management and computer/IT roles within companies such as John Laing Construction, the Industrial Cooperative Society and Tricentrol Cars. Ed is passionate about developing people's potential and creating value and growth. For his clients. And for his team. He is licensed to lead almost all of Dale Carnegie®'s programmes, and specialises in in-company consultancy and major culture change and team development programmes. An avid vintage motor car enthusiast, Ed also enjoys visiting National Trust properties and spending time with his family.

Trina Tollman
Business Development Manager/ Trainer

After an initial career in management development at Abbey National, Trina is qualified to coach a number of Dale Carnegie® programmes, including the flagship Dale Carnegie® programme, High Impact Presentations, High Performance Teams and World Class Customer Service. Working with clients such as Caterpillar and the Waste Recycling Group, Trina's particular skill is to develop deep relationships with her clients and work with them to develop and improve their business on an ongoing basis.

In her free time, Trina is an enthusiastic water skier.

Caroline Walker
PA to Chief Executive

Caroline joined the Dale Carnegie® team in October 2005, continuing her career as an administrator. Caroline worked in the travel industry for many years and then more recently she worked for a conference venue organisation.

In her spare time Caroline likes to keep fit by swimming and attending aerobics classes and also enjoys photography, particularly on holiday in the Greek Islands.

Robert Oxborough
Business Development Manager for Lincolnshire & Norfolk

Robert joined Dale Carnegie® from the Royal Logistics Corps where he had risen to the rank of Lieutenant Colonel. A member of Mensa, and with an MBA, Robert is also a qualified teacher, specialising in science and physical education. In his spare time, Robert is a swimming coach, Parish Council chairman and interested in strategy games and military history.