(Still) Managing in a Tight Economy
Be honest, did you think the UK economy would be out of this by now?
It’s true that many are managing their business well, but it’s often their customers who are suffering, so it is still having a negative impact on basically sound businesses.
For 100 years, we have helped companies survive and prosper through such uncertain times by continually updating our own skills and solutions. Now we would like to help you with an interactive and entertaining seminar, which looks at some topical issues and offers some very practical solutions.
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Outline
In this seminar we cover;
- Customer Retention - Stop your customers leaving you. It's around 6 times cheaper to retain the customers you have rather than get new ones. So understand why they go, who is responsible and how to reverse this expensive trend.
- Achieve more sales with your current resources - Salespeople are among the most expensive in your business, particularly when they are not performing at peak. Find out how to get better results and replicate success across the whole team.
- Increase the effectiveness of your management without the downtime and financial cost of training. Some managers are too busy 'doing' and not 'managing', creating time pressures and stress. Break the pattern and create a happier and more productive environment.
- Keep your best people - Did you know that people leave managers not companies and money isn't what keeps people with you! Discover motivational ways to retain your performers, which are good for your bottom-line.
- Recruit and promote the people most likely to succeed - The cost of a hiring or promotion mistake is estimated at around 50% of the salary, to say nothing of the damage to morale, reputation and frustration. Learn to make better decisions from recruitment, succession planning to downsizing.