Outline

On this programme, you will learn to:

KNOW what employee engagement would look like within your team

• What is employee engagement and why is it important
• What will things look like when we get it right
• What is the manager’s role

USE motivational theory to make a practical difference in the workplace

• Engaging with the individual
• Motivational theory into practice
• Principles of motivation

DEVELOP people through the learning cycle and effective delegation

• Attitude, skill, knowledge and inspiration
• Developing people through the learning cycle and delegation
• Dale Carnegie principles for engagement and leadership

MANAGE under performance

• How to manage under performance
• Creating a peak performance environment

"Engaged employees are 87% less likely to leave" - Gallup